Digital wallet services for the UK
Simple, secure digital wallet services.
Cwallet Ltd gives customers easy tools to store, send and manage digital assets, with balances in £ GBP and a support team on UK time.
About us
Cwallet Ltd is a UK company focused on making digital wallet and payment services accessible, reliable and straightforward. We're based in London and support our customers in plain English, on UK time.
Send, swap and spend.
More ways to use your crypto.
Gift Cards
Thousands of retailers
Mobile Top-ups
Any network, in seconds
Bulk Payment
Pay a list in one go
Request
Get paid with a link
Tip Box
Let fans support you
Payment Button
Take crypto on your site
Keep your crypto safe.
Protection on every account, from login to withdrawal.
- 01
Two-factor login
A password alone won't get anyone into your account.
- 02
Withdrawal allowlists
Lock withdrawals to addresses you've already approved.
- 03
Account recovery
Lost your phone? Verified steps get you back in.
- 04
Staff verification
Check anyone who says they work for us before you reply.
- 05
UK support
Real people, UK hours, plain English.
FAQ
Will Cwallet Ltd ever ask for my password?
Never. No one from Cwallet Ltd will ask for your password, recovery phrase or 2FA codes, or ask you to move funds to another wallet.
Is my money protected?
No. Cryptoassets are not covered by the Financial Services Compensation Scheme (FSCS), and you're unlikely to be able to complain to the Financial Ombudsman Service about them. Their value can go down as well as up, and you could lose everything you put in. Read our risk summary for more.
Why do I need to verify my identity?
UK anti-money-laundering regulations require us to confirm who our customers are. It also helps keep your account safe from fraud.
Do I pay tax on crypto?
You may owe Capital Gains Tax or Income Tax on cryptoassets. HMRC publishes guidance on this, and you can download statements from the app to help with your records. If you're unsure, speak to a qualified tax adviser.
How do I make a complaint?
Email contact@cwalletltd.com with "Complaint" in the subject line. We'll acknowledge it promptly and aim to give you a full response as quickly as we can.
Talk to our UK team.
Questions about your account? Email us and a real person will reply.
- Office
- 167-169 Great Portland Street, London W1W 5PF